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Totally agree with other reviewers. Wayne is extremely helpful, prompt and courteous from start to finish. Being people who have always been on well water, chlorine was something we were struggling to adapt to in our new home. Wayne came to test our water and suggested the whole home filtration system, to best suit our needs. As far as taste goes, there was an immediate dramatic improvement. Just cold, fresh water! Thank you Wayne!! If you are debating about whether to have your water tested, don't hesitate to give Wayne a call. It's worth every penny and we highly recommend The Water Genie to satisfy all your water needs. Wishing you the very best Wayne!